MOUNTUP
EconoMe 25''-65'' TV Wall Mount VESA400*400mm Full Motion TV Bracket MUT0052
Over 5 pieces,10% off Automatically |
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Free Shipping & Sameday Dispatch |
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Return & Refund |
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3-Years Warranty |
SHIPPING POLICY
We offer "free ground shipping" for all US orders except: Alaska, Guam, Hawaii and Puerto Rico.
Shipping Method:
(1)Standard / small orders ship out via: USPS, UPS and FedEx.
(2)For large items, multiple items or large orders we use LTL freight.
Shipping Time: Standard shipping: 4-6 business days. LTL shipping: 8-10 natural days.
Once an order has shipped we are unable to change or modify it for any reason. For orders that use the LTL shipping method, if the consignee requests to change the destination, the shipment will return to the shipper and we will issue a refund less the 20% restocking fee.
Order Processing Time: 1-2 business days.
*Business days don't typically include weekends, however Saturday and Sunday deliveries may occur in certain zip codes.
Return Policy
1: If you would like to return an item, please contact our customer support via email at (cs@mountup.com) to request a return within 30 days of delivery for a full refund. When contacting our support team ensure you provide them with your return reason.
2: Returns made without approval will not be accepted as to we have different return addresses for different products.
3: For returns due to buyers remorse (ie: Order by mistake, Does not fit, Change my mind, No longer needed, etc) customers are responsible for the return shipping cost along with a 20% restocking fee applied. You should also save your tracking number to confirm when your item has been received at our location. Items being returned due to defects or quality issues a pre-paid return label will be provided to you upon you providing us with any pictures/videos showing the issue you are encountering.
4: If an item is found to be damaged in shipping. Do not accept or sign for the product. Simply refuse the package with the carrier and contact our customer support asap.
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